Amazon to stop accepting Visa credit cards issued in the UK, citing high fees


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LONDON — Amazon plans to stop accepting payments made via Visa credit cards issued in the U.K. starting next year.

The e-commerce giant has told some customers that, from Jan. 19 onward, the company will no longer accept Visa credit cards issued in Britain due to high fees charged by the payment processor.

Visa earlier this year hiked the interchange fees it charges merchants for processing digital transactions in the U.K., following the country’s exit from the European Union. The move followed a similar development from Mastercard, which also increased its fees.

Amazon customers were told they will still be able to use debit cards — including those issued by Visa — and non-Visa credit cards like Mastercard and American Express. Users are being encouraged to update their default payment method ahead of the changes. The news was first reported by Bloomberg.

Visa said it was “very disappointed that Amazon is threatening to restrict consumer choice in the future.”

“U.K. shoppers can use their Visa debit and credit cards at Amazon U.K. today and throughout the holiday season,” a Visa spokesperson told CNBC.

“We have a long-standing relationship with Amazon, and we continue to work toward a resolution, so our cardholders can use their preferred Visa credit cards at Amazon U.K. without Amazon-imposed restrictions come January 2022.”

Amazon blasted Visa for its high card charges. “The cost of accepting card payments continues to be an obstacle for businesses striving to provide the best prices for customers,” a spokesperson for the company told CNBC.

“These costs should be going down over time with technological advancements, but instead they continue to stay high or even rise.”


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