This article is part of the On Tech newsletter. Here is a collection of past columns.
I cringed a little at the last week of developments in satellite internet technology, a promising but overhyped way to deliver internet service via networks of relatively small satellites. Amazon, Boeing and a bunch of other companies may soon join Elon Musk’s SpaceX in beaming internet service from space.
Yes, it is cool. But the companies involved and people excited about satellite internet tend to overstate how much good it can realistically do. There are limits to the technology, and structural barriers to internet access cannot be solved by technology alone.
The pandemic has helped focus the attention of many people, companies and governments on making internet access an essential utility like electricity or clean water. That cannot happen unless everyone works together to improve government internet policies, reduce economic and social barriers to internet access, and take on all the other human challenges of bringing more of the world online.
I’m encouraged by satellite internet technology, and I regularly hear from On Tech readers who feel the same. But let me dig into both the limits of satellite internet services, and the sometimes shortsighted focus on technology alone.
Nearly all policy experts and technologists whom I’ve spoken to about satellite internet services say the same thing: Satellite internet won’t be realistic for most people and places.
The technology is a useful complement for parts of the world that conventional internet pipelines cannot easily or affordably reach, such as mountainous or remote areas.
But those who are enthralled by the idea tend to talk about the technology as a potential cure-all for global internet access problems. Satellite internet is not a magic bullet.
In a brief glimpse of realism, Musk said this summer that SpaceX’s satellite internet service, Starlink, aims to offer service to up to “5 percent of the world’s population where conventional fiber and wireless networks can’t reach.”
Five percent of the world is potentially hundreds of millions of people who might not otherwise be able to go online. But it’s a drop in the bucket compared with the several billion people who aren’t using the internet today.
Tech problems are also far from the only reasons so many people aren’t using the internet. It’s about ineffective government policies, social and economic inequalities, entrenched corporate interests, and people who have more pressing needs than being online.
And yet satellite internet executives like Musk and Amazon’s Jeff Bezos rarely talk about addressing those broader challenges, nor do they tend to portray themselves as a small piece of a collaborative mission to make the internet more accessible, affordable and relevant.
Musk has been tweeting in the last few days about his taxes and the return flight of astronauts inside a SpaceX capsule. He hasn’t said a word that I could find about the U.S. infrastructure bill, which includes $65 billion in fresh taxpayer funding to try to bring more Americans online (although, like many U.S. internet companies, Starlink gets a lot of government funding).
The bulk of the new taxpayer money will be grants for state and local governments to spend on small-scale projects that they believe are best to expand internet service. Some states, including Virginia and Minnesota, have a track record of backing effective projects to get more people online, Anna Read, a senior officer at the Pew Charitable Trusts’ Broadband Access Initiative, told me.
Inch-by-inch improvement is a frustrating but probably necessary piece of expanding internet access. And it would help if the powerful people and companies behind satellite internet projects saw the bigger picture as part of their work, too.
What if Musk threw his support behind the teenagers in Baltimore who successfully campaigned for free internet service for their neighbors? What if Amazon’s satellite-internet executives also drew attention to the high cost of mobile internet service in sub-Saharan Africa? What if Boeing used its lobbying power in Washington to compel lawmakers to say no to big internet providers that often stand in the way of effective online policies?
Everyone I just mentioned has the same stated goal: to knock down barriers to get more people online. It’s the satellite executives, however, who tend to behave like they operate in an innovation vacuum separate from the realities of Earth.
Before we go …
The nerds are cool now: Shortages of computer chips are empowering the once dull companies that manufacture them, my colleague Don Clark writes.
An 8-year-old explains the metaverse: Anton, the Roblox-loving son of my colleague Alex Williams, explained the futuristic concept better than Mark Zuckerberg has: “You can ride motorcycles, own a house, throw a party. You can get a job as an 8-year-old.”
When technology for schools goes wrong: Parents in Stockholm got frustrated using a buggy school-provided app for children’s attendance, grades and cafeteria menus, so made their own version of it. School officials said the new app was a criminal privacy menace, Wired reports, but the two sides may be reaching a compromise. (A subscription may be required.)
Hugs to this
A fox briefly ran onto the field during a college-football game last weekend. (The fox ran up the stadium steps and eventually made its way to an exit.)
We want to hear from you. Tell us what you think of this newsletter and what else you’d like us to explore. You can reach us at email@example.com.
If you don’t already get this newsletter in your inbox, please sign up here. You can also read past On Tech columns.